Technology Administration Services:
Optimal Blue
“A Service Level That Fits Your Needs”
Our top priority is to understand each of our Client’s unique needs and personalized strategic goals, allowing us to recommend the optimal technical support package. We are proud to offer fully scalable services, which may include:
Support Package Tiers:
Technology Hotline
Support for In-House Administrator
We will work hand in hand with a Client’s direct staff to support reconfigurations and enhancements on a project basis.
Fully Outsourced Administration
SCA will act as a full time Optimal Blue Administrator within a Client’s organization, saving valuable time and precious resources.
Direct access to SCA experts dedicated to providing critical, time-sensitive support and answers when they’re most needed, with automated date and time stamp for built-in audit trail.
Custom Solutions
Support packages custom tailored to fit our Client’s unique needs.
Why Partner with SCA?
Partnering with SCA for OB services allows Clients the peace of mind that they are kept up to date with product features and enhancements, leveraging the configurable nature of Optimal Blue to deliver innovative solutions.
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Working with SCA allows our Clients to prioritize the focus of their internal resources, while we take care of the technology. Clients can save the cost of a full-time technology administrator – up to $100,000 or more per year!
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Clients have access to SCA’s full family of service experts- from compliance, to training, quality control, servicing, and more! We understand how OB is part of the overall lending operation and the relationships between it all.
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We provide both on-site and remote support, depending on our Client’s specific needs, to ensure expert guidance for efficient lending practices that in a way that is easily adaptive in changing market environments.