Get Your Operational Training into the Fast Lane with Just-in-Time Learning
Written by Donna Thaxter - Training, Coaching, and Professional Development Consultant
Last week’s workforce strategy focused on ramping up your soft skill training ROI through coaching. In this article, we’ll talk about how to improve your ROI for operational and technical training.
Today, the demand for continuous learning and upskilling is stronger than ever. Employees crave instant access to training information that not only reinforces new skills and processes but also aligns seamlessly with their workflow. The concept of Just-in-Time Learning, also referred to as micro-learning or self-directed learning, emerges as a pivotal approach to employee support in today’s business environments. This strategy ensures that critical information is delivered precisely when employees need it. In its ideal form, just-in-time learning follows and augments training sessions that introduce the training resources and how to find them.
Studies reveal that the average employee spends 8 to 10 hours per week searching for information. Imagine the impact on productivity if this time could be reclaimed. By providing easily accessible resources such as links to job aids, procedures, descriptive screenshots, and brief video clips, organizations can empower their teams to find solutions on the go. These resources act as quick interventions that employees can pull up during their workflow, creating a more efficient and effective learning process.
The benefits extend beyond time savings; just-in-time learning fosters equitable opportunities for skill development, improves overall productivity, and accelerates the adoption of new technologies and processes. This training approach creates a continuous learning culture where employees can seamlessly integrate and apply new knowledge to their daily tasks. By embracing just-in-time learning, organizations can enhance performance outcomes, improve productivity, and maximize the return on investment in operational and technical training. Contact our Director, Bill Dolan, to learn more about SCA’s Just-in-Time Learning and Reinforcement Implementation strategies. You can reach Bill via email (WDolan@scapartnering.com) or phone (617-694-2617).
