Coaching the Next Generation
Written by: Bill Dolan, CMB, AMP
Why this Matters: Individuals that are not made aware of their own growth potential or succession plan within an organization are more likely to move on or underperform in their role. Engaging them with a successful employee retention program is an opportune way to foster team development and business continuity.
The most successful people in the world, whether in sports, politics, and yes, even in the financial services and lending industries are now providing coaching and mentoring, to identify and cultivate the next generation of talented individuals who will be your future leaders within our lending institutions.
SCA’s Future Leaders & Lenders Program is a unique development program designed specifically for newly promoted executives, soon to-be- managers and/or supervisors, or future candidates within the lending industry. This one-year program provides your team with a pathway to deepen their knowledge, understanding, and skill sets, whether learning in a one-on-one setting or in a video conferencing classroom.
Our Sr. Coaching and Mentoring consultant, Ms. Donna Thaxter, has worked with financial institutions and mortgage companies for over 30 years within the mortgage banking, retail banking and human resources arenas. Her solid record of achievement and focus has emphasized and centered on people-development as the key driver of business success.
Donna’s training has covered a wide array of topics such as:
Teamwork and Communication Strategies in Today’s Hybrid World.
Turning Challenges into Opportunities for Your Team to Shine!
How to Keep Employees Motivated in a Downturn Cycle.
Executive Coaching for High Performers Who Want More. (A Lot More.)
Empowering First Time Managers and Supervisors.
Transforming Employee Growth in the Workplace.
Practical Strategies to Help Employees Manage Their Workloads.
This is just a sample of the workforce strategy and professional development that Ms. Thaxter has delivered and provided client excellence, and she can empower your workforce in the same way.
If you are looking to retain your top employees and want to invest in their future, really, the future of your organization, then begin today! Ask yourself if you have utilized your training budget for 2024 or is it just a line item that moves from year-to-year but never gets activated and utilized? As the adage goes, “If you don’t use it, you’ll lose it!”
One of the top and most frequent reasons for employees leaving their banks, credit unions, or mortgage companies is not having the room or the ability to grow in their positions and roles. Promoting within is a smart strategy and like the majority of employers out there today, most say that they do this, but my best guess is that less than three-quarters actually follow through and do.
Employees are living and breathing business continuity and it is up to you to invest the time and the money into the good ones now, because their leadership and management skills may one day, make or break you.
For a free consultation with Ms. Donna Thaxter to customize a plan that works best for you and meets you and your employee’s needs, please reach out to Bill Dolan, Director at Wdolan@scapartnering.com or contact me at (617) 694-2617. While your at it, visit our Solutions and Success pages to learn more of the professional consulting and outsourcing services in the areas of Compliance (CRA, Fair Lending, HMDA), Quality Control (Pre-Funding, Post-Closing, Compliance Review) Technology (Assessments & POS/LOS/ PPE Implementations, Strategic Planning, Servicing (Investor Accounting) Executive Coaching and Training and sign up for SCA’s weekly newsletters.
